January 2013

For many years, Francis has been our “eyes” in Victoria caring for our vacation condo when we are away for months. He reliably meets our guests to introduce them to their new surroundings and always cleans impeccably for the next guests’ arrivals. He enjoys adding little luxuries such as champagne, chocolates, flowers to add further warmth for arriving guests, and many of them have thanked us over the years for the hospitality that he has shown them.

His email contact with them and with us is also reliable providing security to those arriving before they have even done so. We are sold on his “total care package”.

January 2013

To whom it concerns,

My wife and I have used Francis of the above service for about 10 years now for our vacation rental in Victoria.

He meets and greets new guests, some of which we find and some of which Francis finds for us. All the clients that Francis recommends have always been excellent tenants. He has handled some difficult clients for us in an exemplary way that came to us from other sources. He does all of the cleaning for our unit, attends to minor repairs in a timely manner, and keeps it stocked with necessary supplies like toilet paper and cleaning products.

His attention to detail is a big factor which give us peace of mind knowing all is good. He will often add a personal touch in the way of a vase of flowers or a bottle of sparkling wine to make our guests feel at home.

Recently he painted our two bathrooms as well as an interior wall and it turned out fabulous. He has a very good eye for design.

All in all it has been an excellent working relationship.
We would recommend his services to anyone seeking a concierge type business.

September 2009

To Whom It May Concern:
Re: Exclusive Concierge

Owning a rental property in Victoria, but not living in Victoria, can be difficult. How do you look after the property from a distance? We found the answer in a very reputable Victoria company, “Exclusive Concierge”. We have known the “Exclusive Concierge” owner and senior management staff for some time and can confirm their personal and professional integrity.

No detail has ever been too small, too large or too difficult for them. They have always been willing and able to meet our highest expectations. My wife and I have no hesitation in recommending their services.

June 2009

I have dealt with Francis Autendyke of Exclusive Concierge for the past three years and have always found him to be trustworthy, helpful and a real gentleman.

He conducts his business in a professional way and our condo was always spotlessly clean for our incoming guests. I would have no hesitation in recommending him to anyone.

June 2006

To Whom It May Concern, Francis Autendyke and his staff have been an invaluable asset to me and my client. My client has recently moved from one building to another and Francis has looked after all the things that go along with a move. He has even made sure the windows are clean, the apartment is spotless and keeps and eye on everything for her.

My client moved to a new building and then proceeded to renovate it. Exclusive Concierge Service looked after letting tradesmen into the suite and making sure everything was in order when they left. They looked after outfitting the kitchen, bathrooms and bedrooms which all look wonderful. They also make sure the suite is in order for her next visitor.

I have had Concierge Service meet me at the Float Plane Terminal and take me around to different areas in the city to find what I needed to complete the renovation. They also pick up items from the Float Plane terminal for me.

They are not only a fabulous service oriented group, but they save my client a great deal of money and time by looking after everything for her. I highly recommend this honest and hard working group to help you with all your needs.

September 2005

Francis has been with us for 1 year and he has done the gardening, house cleaning and attended my home parties. He greets the guests, looks after drinks and prepares and serves dinner. He has a great sense of humor, he dresses up to the occasion and cleans up when done. I could recommend him to anyone for he is trustworthy and most of all my husband and I like him very much!